Job openings for Air Cargo Executive in Kannur

- Coordinate the loading and unloading of cargo onto aircraft:
Responsible for ensuring efficient and safe loading and unloading of cargo onto aircraft, following all safety and security protocols.
- Track and monitor shipments to ensure timely delivery:
Monitor the movement of cargo from origin to destination, proactively identifying and resolving any issues that may arise to ensure timely delivery.
- Communicate with airlines, freight forwarders, and other stakeholders:
Maintain effective communication with all parties involved in the transportation process to coordinate schedules, address any concerns, and provide updates on shipment status.
- Prepare and maintain accurate documentation:
Ensure all necessary paperwork is completed accurately and in a timely manner to facilitate smooth cargo operations and comply with regulations.
- Handle customer inquiries and resolve complaints:
Address customer inquiries regarding shipment status, delays, or any other issues promptly and professionally, striving to provide excellent customer service at all times.
Skills and Expectations:
- Excellent communication skills to interact with various stakeholders effectively.
- Attention to detail to ensure accurate documentation and smooth cargo operations.
- Ability to work under pressure in a fast-paced environment.
- Basic computer skills for tracking shipments and maintaining records.
- Willingness to work flexible hours, including evenings and weekends, as needed.