Job openings for Ground Staff in Kolkata

We are looking for enthusiastic individuals to join our team as Ground Staff in Kolkata. This role is vital in ensuring smooth airport operations and providing excellent service to passengers.
**Key Responsibilities:**
- **Customer Service:** Assist passengers with check-in, boarding, and other inquiries, ensuring a pleasant travel experience.
- **Baggage Handling:** Manage and oversee the loading, unloading, and transportation of passenger luggage, maintaining efficiency and care.
- **Check-In Procedures:** Verify passenger documents, issue boarding passes, and ensure all check-in requirements are met promptly.
- **Support Team Operations:** Collaborate with other ground staff and departments to maintain effective communications and operations.
- **Safety Compliance:** Follow all safety regulations and procedures, ensuring a safe environment for passengers and staff.
- **Problem Resolution:** Address any passenger issues or complaints promptly and professionally, providing solutions where possible.
**Required Skills and Expectations:**
Candidates should have completed at least the 12th grade and possess strong communication skills. A friendly and approachable demeanor is essential for interacting with passengers. Basic computer skills are required to handle check-in and ticketing systems effectively. Candidates should demonstrate good teamwork abilities and be willing to work in a fast-paced environment. A strong focus on customer satisfaction and problem-solving skills will contribute to success in this role. Flexibility in working hours is expected, as shifts may vary. Previous experience is welcome but not mandatory; freshers are encouraged to apply.