Job openings for Ground Staff in Mangalore

Ground Staff are responsible for assisting passengers and ensuring smooth airport operations on the ground. They handle passenger services, baggage handling, check-in procedures, boarding, and coordination with airline and airport authorities to maintain safety and efficiency.
Key Responsibilities
Assist passengers during check-in, boarding, and arrival procedures.
Verify passenger tickets, passports, and travel documents.
Issue boarding passes and baggage tags.
Provide information about flight schedules, delays, and gate changes.
Handle passenger queries, complaints, and special assistance requests.
Coordinate with airline crew, security, and airport authorities.
Ensure proper loading and unloading of passenger baggage.
Assist passengers with wheelchairs, elderly passengers, and unaccompanied minors.
Maintain safety and security regulations at the airport.
Ensure smooth boarding and deboarding of passengers.
Skills Required
Excellent communication and customer service skills
Ability to work in team environments
Problem-solving and quick decision-making ability
Professional appearance and attitude
Basic computer knowledge
Ability to work in rotational shifts including nights and weekends
Qualification
Minimum 10+2 (Higher Secondary) or Graduate in any discipline
Diploma or certification in Aviation, Hospitality, or Travel Management (preferred)
Experience
Freshers can apply
Prior experience in customer service, hospitality, or aviation is an advantage
Salary (India €“ Approx.)
‚¹18,000 €“ ‚¹35,000 per month for freshers
Higher with experience and airline company